Customer Reviews & Stories

Leave Us a Review

We want to hear about your experience at Automotive Magic.

Click on a logo below to leave us a review on your favorite site. This takes just a few minutes and we appreciate you taking the time to do this.

Insiderpages Reviews  Automotive Magic auto repair shop in Kenvil NJ Google Reviews  Automotive Magic auto repair shop in Kenvil NJ Repair Pal Reviews  Automotive Magic auto repair shop in Kenvil NJ Citysearch Reviews  Automotive Magic auto repair shop in Kenvil NJ Yelp Reviews  Automotive Magic auto repair shop in Kenvil NJ

Best auto shop around. Never had to return any if my cars after they fixed the problem. Fast reliable work. Prices are fair.

— (Google Review)

Was recommended here by a good friend, and so glad I was. I was in a pinch on a Friday afternoon and badly needed my car checked out (with alignment). I called up Automotive Magic and spoke to Brian. Brian was extremely helpful and able to squeeze me in last minute. They indentified my problem and put my mind at ease within minutes - while also making the necessary repairs super quick! I'm EXTREMELY particular about my car and felt more than comfortable having Automotive Magic perform the work. Huge thank you to Brian and Mike for taking care of me! Will definitely be a returning customer and will be referring friends + family as well!!

— (Google Review)

Friendly knowledgeable people from service writer to mechanics explanation of repairs and completed promptly this is now my number one garage to go for all my repairs.

— (Google Review)

Exceptional Service. Coming back from a road trip from NYC to Chicago my car was having some issues. Stopped by the shop and had Shawn take a look at the car. Without even asking he knew what was wrong with the car. Fortunately we made it back to Chicago! Shawn was so helpful and professional and on top of it all actually cared enough to reach out to make sure we got back home safely! Wish I could have a mechanic like that in Chicago! Thank you so much!! Don't look further if you live in the area, go there! Honesty at it's finest.

— (Google Review)

I've been coming here for over a year now and can say I completely trust these guys. Everyone is very nice and professional and best part is I know the prices are fair. I've had other shops try to jack up prices on me so it's a relief knowing that I can come here and not worry about it. Plus I usually drop my car off and they drive me to work down the street and when I get back my car is all vacuumed and ready to go!

— (Google Review)

I would definitely recomend This place to anybody the service was great the people were kind friendly and courtius I will be taking all my vehicles here from now on thanks automotive magic

— (Google Review)

Shawn and his team are the best. Brian always takes great care of me. They go that extra mile when it comes to customer service. They are fair and stand behind their repairs. Great place for all you car repairs and maintenance. Wouldn't go anywhere else.

— (Google Review)

I went in just to have new tires put on my car several months ago and Shawn told me that they just about do everything in their shop. So I took him up on his offer and had them install an entire exhaust system on my car from Headers to the mufflers.

Wow, what great quality work they did, without rushing. I was recommended by a friend to take the car elsewhere to an experienced performance shop instead to get it done two hours away from where I live. Can't believe I got lucky with a local shop as good as Automotive Magic.

Shawn and his crew rocks! They get all my business from now on, Thanks guys!

— (Facebook Review)

I honestly can't say if they have the best prices because I stopped looking around after my first time dealing with Automotive Magic - Brian specifically. The highest praise I can give for an auto shop is that I TRUST Automotive Magic. They work with you on spacing out repairs based on what is necessary at what time and they don't try to pressure repairs that aren't needed.

— (Google Review)

My brother recommended I come here for some issues with my car. Shawn (the owner) and his staff were friendly, knowledgeable, and explained everything to me from start to finish. He put the car on the lift and showed me piece by piece how things work! They also drive you to where you need to go within a five mile range. Top quality service and great customer service is what this place is all about!

— (Google Review)

Hi Lisa! It was a pleasure meeting you and the rest of the Staff. I will be doing business with you guys from now on because I was impressed with everything you do there. Looking forward to getting the care my car needs at your facility with confidence. You guys rock! Thank you so much!

— Neal

They are truly Magic. After going round and round with dealers, other shops and backyard mechanics, who all told me I needed a new engine and/or transmission, I brought it to Automotive Magic. He changed the spark plugs and coils on my 2007 Lincoln Pickup for drastically less money than all the others (special spark plugs that could break off and fall in the engine). Unbelievably, the trans stopped slipping and the truck, with 160k miles, runs like new. Perfectly. Magically Don't even THINK about going somewhere else. These guys are the best.

— (Yelp Review)

Auto Magic is a diamond in the rough. Best shop I have ever been to. They are professional, welcoming, and hospitable. You are a guest as soon as you walk in the door. On top of that, their prices are better than the surrounding name brand national chain shops! They earned my repeat business.

— (Google Review)

Went there for a front wheel alignment not too long ago for my Nissan Sentra. Nothing major. Walked in and was greeted with a smile and a handshake which instantly made a great impression. Waiting area is comfortable. The price for the alignment was comparable to local shops and included a free multi-point inspection. Alignment came out perfect and that's all I needed done. Brian appreciated me bringing my car there for service and gave me two referral cards (gives a friend a discount, gives you a reward for referring), as well as a handwritten thank-you card in the mail a couple weeks later. By far the best experience I've had when it comes to car shops. Highly recommended, honest and welcoming people.

— (Google Review)

If you live in the area, and you're using another mechanic, you're doing it wrong. This shop is knowledgeable, quick, and most of all, fair.

— (Google Review)

After my local repair shop took way too long with a half fix on my wife's car, we were recommended this place by a friend. We have been going to this place ever since for things from oil changes to fuel pump issues, and they've treated us well every time

— (Google Review)

Brought in my 99 Chevy lumina for repairs. It was riding rough and needed exhaust repair. Automotive magic went above and beyond, fixed the problems, even cleaned out the car and now it rides like a dream. I can't thank that team enough for doing such a great job. I will be going back in the future!!!! Thank you for working your magic!

— (Google Review)

I have been using my car new dealership service department exclusively for over 20 years. I was under the impression that an automotive service shop that offered a reasonable price, installed great products, and employed good mechanics was impossible to find.

I have to admit that I was wrong. Automotive Magic, in Kenvil, NJ, has to be the find of the decade for me.

My dealership informed me that my Honda Pilot needed brakes on all four wheels. The price they quoted me was outrageous. I shopped around the internet and stumbled on Automotive Magic.

I called them the next day. Nick, the service advisor, answered all my questions. He even offered to pick my vehicle up at the park-n-ride, work on the vehicle, and return it back to the park-n-ride. How convenient is that? He assured me that no work would be performed without my approval.

I took him up on the offer. Well let me tell you that they exceeded my expectations for service. Here's how they did it.

  • They called me and advised me that the car only needed front brakes. The rear brakes were only half way used.
  • The price quoted was for new brake pads and rotors. The dealer was going to resurface the rotors.
  • The car was finished on time, returned to the park-n-ride, and they even washed the car.
  • I had mentioned that the handicap placard that inadvertently slipped into a void between the dashboard and windshield. They retrieved it for me… no charge.

I received a follow up call the next day from Nick. I have to tell you that that wasn't expected. About a month later, I received a call from Shawn, the owner, asking me if everything was OK with the work. Now, that is "going the extra mile". That wasn't expected. I can't see the service manager of the dealership calling me to make sure everything was OK.

They sure now how to get a customer for life. I can't imagine ever going back to the dealership.

— Charlie
Institute for Automotive Service Excellence

I needed new tires on my daughter's car.

They researched the best fit and quoted a very fair price for both tires & installation.

They recommended the Nitrogen service instead of ordinary compressed air. Never heard of it for passenger cars, but it made such logical sense that I had to try it. So very glad I did.

The ride with nitrogen immediately feels smoother and more like a new car.

When my car needed new tires I called Automotive Magic to get them for me - and definitely wanted the Nitrogen Service for these tires too. Does my 2001 Crown Victoria drive better? You bet. The ride is smooth and secure.

After a few months, I am still amazed - tire pressure remains good without the usual refilling schedule even through the winter.

I encourage everyone to get the Nitrogen Service for their tires.

— Glenn

Always a pleasure doing business with these guys. Quality work for a fair price. Doesn't get any better than this!

— (Google Review)

What a great find - such wonderful, honest customer service and lots of incentives to return. Went in for an oil change being new to the area, based on other reviews. They did not disappoint - in fact while waiting for my car to be done ( which took no time at all) I witnessed first hand another customer being told that the expensive work he had been told he needed from another shop was not necessary at all and then wasn't charged for the assessment! I plan on using this wonderful business for all my automotive needs.

— (Yelp Review)

Positive Experience from Start to Finish! I contacted the owner, Shawn, with Automotive Magic to address a few concerns that I had with my vehicle. Shawn directed me to their website to schedule my appointment. Their website was user-friendly with scheduling an appointment. I was contacted promptly by the General Manager, Brian, to confirm bringing my vehicle in. At my first appointment, a full inspection was completed and items of concern or needing attention were listed for me. I selected what I wanted done with no pressure to complete additional work (some items I wanted to hold off on). A couple of parts needed to be ordered. They contacted me as soon as the parts came and were flexible with my schedule to get the work done.

While waiting for the work to be completed on my vehicle, I was sitting amongst several customers who were repeat customers for Automotive Magic. It was clear by the discussions, that they had built a relationship with Automotive Magic and were happy with their services.

Automotive Magic did a great job with my vehicle repairs and their customer service was excellent. I also received a follow-up call the day after the work was completed, which was greatly appreciated. I would not hesitate to recommend Automotive Magic to others or use their services again in the future.

— (Google Review)

I've been coming here for years through 2 cars. They have always stood by their work (the actually replaced something for free once when I brought it in for service and noticed it was something that they worked on) and they never recommend more than you need. They advised against a tire rotation because I didn't need it. They could have easily done it and charged me. The work is always quality, done on time, and the customer service is excellent.

— (Google Review)

I found Automotive Magic by searching Google and reading the reviews left by others. I never expected to find a mechanic that I could honestly say that I would go out of my way to return to, or even recommend for that matter. Shaun and Nick have been great. Shaun actually came out to my house in his own truck to help me out when my car wouldn't start. Nick has always been up front and honest with what needs to be done, and always returns calls personally and timely.

My last experience with them really impressed me though. Shaun (a fellow jeeper) had parts for my wrangler and when they didn't fit he actually bought me new parts! I would recomend everyone to Automotive Magic. You won't find a higher class shop.

— (Google Review)

I felt compelled to leave this review due to the phenomenal customer service I received from Brian. He was excellent with follow-ups and all correspondence. The communication was ideal. I have never experienced this type of customer service with any automotive repair shop. Well done Automotive Magic!

— (Google Review)

Everything was great. Shawn listened to my concerns and was patient in explaining everything. It was absolutely a wonderful experience. Thank you for being a company that has openness and concern of the client.

— (CL)

I can not say enough nice things about Automotive Magic. I had so many bad experiences going to dealerships for service, but then a friend of mine recommended Automotive Magic, and it was a world of difference! I was blown away after my first visit when they sent a handwritten Thank You note thanking me for my business. Every time I have come in for service, the staff has always been so friendly, and knowledgable, and quick! They always go out of their way to make sure their customers are comfortable and happy. I am so grateful to have found Automotive Magic, and highly recommend them!!!

— (Google Review)

I can't say enough good things about Automotive Magic. From the first time I visited they gave me a superior level of customer service and proved that they are completely honest and reliable. I never thought I would be able to say that I trust my mechanic, I have been cheated so many times, but I trust them completely. You can't find better price, customer service, or friendly staff anywhere. I also have a very busy schedule and they are great about being flexible on time with my appointments. Seriously the best decision I have ever made in terms of my car.

— (Yelp Review)

With all of the years of experience I have doing going to various Auto repair centers;It is without a doubt, Brian and his team are awesome! They go the extra mile to take care of my cars. Before I even took my cars to them; I asked for recommendation from friends. Everyone said the same. "If your new car no longer has a maintenance plan with the dealer then go to Automotive magic! They are the best place to bring your car to!"

I cannot tell you how true that is. Our 2010 Toyota Corolla and '08 Mazda CX9 comes back in tip top shape! As if they are ready to be sold to a new owner. They are completely upfront and honest with you. Never will they perform work on your vehicle without speaking to you first. They are a hidden Gem!

— (Google Review)

Your service has been excellent! Was in a few weeks ago with squeaky brakes on a car that only has a few months left on a lease. You did not recommend a complete brake job but took rust off the brakes and corrected the problem without an unnecessary expense. Thank you! I will continue to highly recommend your firm to people I talk with.

— Bruce Bristol
President, Bristol Financial Services

Wow! Fine work, Honesty, Integrity, Honesty, Courtesy, Honesty, Comfort, Honesty, Niceness, Honesty, Clarity, Honesty, Informative, Educational. I could go on but I'll just say, Bring them your vehicle and they will make it right and treat you right." Thank You!

— Corey Quade

I received your letter requesting feedbacks and I have to tell you, I like what I see and the professionalism with which you work. Some shops, as they get larger, lose the personal touch that made them great to start with. I know you are conscious of that and I think it's important for you to keep focused on that. It makes the clients feel like you are taking a personal interest in them and their vehicles. As you know most people's vehicles are an extension of them, because they learn to rely on them for protection and transportation. There's nothing worse than walking through a parking lot on a cold windy snowy day and having your car not start. If they find a reputable service station that diagnosis and repairs their vehicle the first time, they are grateful, because every trip to the service station is an inconvenience and you do a great job in helping alleviate that.

"I think you're headed down the right road. Keep focused on that, and I know you are also focused on hiring and retaining top notch technicians and that's important for the "get it right the first time" attitude that you have. I also like the personal touch of washing your vehicle before you give it back. That's a very nice touch. Thanks.

— John

It is always a pleasure to come to your garage. Nick is a very respectful and fun person that you have in the front, he keeps you up dated on all work being done and goes out of his way to make sure you are comfortable. You complete the work as quickly as possible and unlike some place I have been you come right out with what needs to be fixed and only what needs to be fixed.

I have nothing but great things to say about you all the time and I recommend anyone who is looking for a good mechanic to come to your shop. I know I have told you this before but you guys don't try and pull the wool over my eyes just because I'm a women like other places have. You only will repair what needs to be repaired and will not let you spend money on a lost cause like the 86 Toyota Tercel that you wouldn't let me sink another 1000.00 dollars into.

If it wasn't for you and the guys I don't know where I would be going. I do know I wouldn't be as happy as I am and I more than likely would not keep going to the same place if I wasn't coming to see you. Keep up the great work!!!!!

— Karen Harris

I would like to see coffee and something to snack on LOL it was great I called nick and told him i was in a jam and that my steering pump line went and he would see what he could do he calls me back after dropping the truck off gives me the price and i said do it and it was magic I had my truck back at the end of the day that's what I call service. Thanks a bunch Nick, Shawn and crew.

— Roy Soit

Shawn has been my mechanic for 10 years! Fabulous mechanic, great shop, wonderful friend. I would recommend him to anyone who needs work done on any vehicle. Goes above and beyond for his customers!!

— Shan

Your people are professional, polite, courteous, capable and time sensitive. You do high quality work at reasonable prices. My car was actually washed before its return. Great Job.

— Walter Kaeli

Shawn, you guys are great. Sarah and I greatly appreciate your service and knowledge. Thanks.

— David and Sarah Moreno

Web site looks great! Good luck at your new shop. You guys are the best establishment I have ever dealt with. I am from Pennsylvania and plan to take all my automotive need to you guys in the future.

— Marc Miller

We stand behind any repair done on your vehicle and give a 24 months warranty on all parts and labor.

Feel free to call us with any questions at (973) 366-3777. We are here to help you with your vehicle needs.