Tag Archives: Courteous

Meet Jodi Wesley Service Support Administrator

Meet Jodi Wesley Service Support Administrator

Jodi Wesley has joined the Automotive Magic team as Service Support Administrator. Jodi comes with ten years of experience in automotive finance and is no stranger to the inner workings of the automotive industry. She’s also handled the logistical as well as customer service and sales roles at an international furniture dealership. Her ability to handle high volume and demanding workloads has proven to be an asset within the Automotive Magic service team. Her enthusiasm and high energy are contagious and our customers are delighted with her ability to address their needs and concerns in a way that is beneficial to all. She’s a native NewJerseyan, from Sussex County but resides in Port Jervis NY with her husband Dave of 34 years. She’s the mother of three grown children 31, 29 and 21. She enjoys beach time and RVing at the Jersey Shore, family time, and walks with her pup Carlo. We’re excited to have Jodi on our team and we are confident that you ... read more

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New Team Member

Your Cooling System

Your Cooling System

My engine never overheats. Why should I get a cooling system service ?Automotive Magic Answer:There have been times when our customer's have questioned the need or a cooling system service for their vehicle. They don't quite see that there's a need, especially when they have never had a situation with their engine overheating. Well, that's a great question, and if you don't know the complete answer you may end up in a bit of trouble. It would seem that if our engine is running at the proper temperature that it must be fine.But the fact is that engine overheating is the most common cause of mechanical failure for drivers. So how do you get from everything is just fine to suddenly overheating and potential engine damage? ... read more

Routine Check Ups The Dr. Says

Routine Check Ups The Dr. Says

ROUTINE MAINTENANCE   Taking care of your car and getting routine maintenance and repairs on it is definitely like going to the doctors. In the respect that if you don’t take care of your body, it’s not going to work the way it should. Same for your vehicle.  DOCTORS FOR YOUR CAR   Choosing the right auto technician is like choosing a Dr. You want someone who is going to listen to your symptoms, make you stick out your tongue and say ahhh, notice if your blood work is where it should be, look, run test and understand what it is that you are experiencing and then, make a diagnosis and suggest a plan of action.    So, I’m taking the magician hat off for a minute and pulling out my charts and stethoscope on your vehicle and together with you, we will come up with a plan.   IT'S NO SECRET The super cool thing about your car, is that they guys who made it, gave you a little book, yup don’t believe me, look in ... read more

Thank you for your referral

Thank you for your referral

IF IT WEREN’T FOR  YOU One of the highest compliments we can receive from you is that we’ve earned your trust to the point where you are confident and comfortable to recommend us for their automotive needs.  That kind gesture does not go unnoticed at all. We do not EXPECT your trust.   We believe it has to be earned.  AW SHUCKS It is truly humbling to know that you feel that we’ve met and exceeded your needs, expectations, and wants in regards to your automotive needs. It means to us that the path of excellence that we are on to provide you with exceptional service and results have been recognized by you. When you refer us to your friend, colleague or family member we want to acknowledge your trust with our commitment to have  your referral leave us with the same feeling of satisfaction that you received and that your trust is warranted.  A LITTLE SOMETHING FOR YOU As a show of our appreciation We would like to give ba ... read more

AAA Approved Auto Repair

AAA Approved Auto Repair

At Automotive Magic we have been in the business of automotive repair and serving our community for 17 years. We are excited and honored to announce that we are a AAA Approved Auto Repair facility! We take pride in delivering the best automotive repair services to our customers, and we are happy to provide emergency services and towing to our out of town friends in need. We have successfully met and exceeded the requirements to become an AAA Approved Auto Repair facility, which means we’ve promised to provide reliable, high-quality services, performed by our ASE certified technicians. As an AAA Approved Auto Repair Facility our member customers are able to receive and additional 10% labor costs up to $50.00. You can become a AAA member here. AAA requires a 24-month/24,000-mile warranty ... read more

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