Service Consultant at Automotive Magic

Lauren Praino, a dynamic and compassionate individual, has recently joined the Automotive Magic team as our newest Service Consultant. Having studied psychology and criminal justice from Luzerne County Community College, Lauren's journey into the automotive industry is an intriguing fusion of expertise.

Originally hailing from Matamoras, PA, Lauren's educational journey saw her graduate from Delaware Valley High School before embarking on her studies in psychology and criminal justice. Her academic pursuits reflect her deep-seated commitment to understanding human behavior and seeking solutions to intricate challenges.

Lauren's dedication to helping people truly sets her apart. A natural "People Person," she thrives on connecting with others and uncovering their unique needs. Her remarkable ability to actively listen and empathize allows her to collaboratively devise solutions that resonate. With a keen affinity for problem-solving, Lauren excels in her role as a Service Consultant, meticulously creating estimates for repairs, effectively liaising between customers and technicians, and ensuring seamless communication throughout the service process.

Prior to her current role, Lauren honed her skills as a service writer at an RV dealership. This experience equipped her with the knowledge required to navigate the complexities of sourcing, quoting, diagnosing, and facilitating transparent communication between technicians and customers. Her proficiency in managing these delicate situations is a testament to her adaptability and professionalism.

Beyond her role at Automotive Magic, Lauren is known to step into the shoes of a Service Consultant at our Magic Lube and Rubber location in Lake Hopatcong, showcasing her versatility and commitment to delivering exceptional service.

Outside the world of automobiles, Lauren's passions paint a vibrant portrait of her multifaceted personality. An avid lover of music and festivals, she thrives in the atmosphere of live performances. In her free time, you might find her capturing the beauty of nature through her camera lens, as she explores the great outdoors and embarks on hikes to chase the perfect sunset. Her dedication to health and wellness is evident in her frequent visits to the gym.

Lauren Praino is more than a Service Consultant; she is a dedicated problem solver, a compassionate listener, and an individual whose zest for life spills over into her professional endeavors. Her unwavering commitment to delivering exceptional service and her innate ability to forge meaningful connections make her an invaluable asset to the Automotive Magic team.



Service Advisor
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